Content on IVRs,
CTI applications and processes,
and other "call center"
technology abound on the Net. Instead
of repeating too much of a good
thing, REGTEL focuses
this technology section on the why
and how to obtain the right technology
for the right business reasons.
If you have a craving for technology,
check out the Buyer's Guides as
a starting point.
case examples: if you have a case
example you wish to share of how
you were successful in demonstrating
the business justification for buying
a certain technology solution, feel
free to share it with the REGTEL
community. Send an email to firstname.lastname@example.org
providing details of your story.
We will contact you and work out
the details of the story before
posting it in this section.